Check Casher/Seller and Payday Lender Examinations
Examination information, frequently asked questions, and resources for Washington Check Cashers/Sellers and Payday Lenders.
In This Section:
Frequently Asked Questions (FAQs)
Answers to common questions about examinations conducted by DFI.
Examination Entry Letter
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Entry Letter - Prior To Examination (Word)**
The entry letter above is sent to the licensee prior to a routine examination.
Common Examination Findings
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Failure to post required disclosures in lobby
See: WAC 208-630-580 -
Failure to identify military borrowers at time of application
See: WAC 208-630-470 -
Failure to update apps with every transaction
See: WAC 208-630-480 -
Failure to provide adequate transaction receipts
See: WAC 208-630-505 -
Failure to have an adequate AML program when required
See: WAC 208-630-721 -
Failure to have adequate notification of action taken form
See: Regulation B ECOA -
Failure to have an adequate Truth in Lending contract
See: Regulation Z TILA
Washington State Laws, Rules, & Regulations
Links to Washington State laws, rules, and regulations.
- RCW 31.45 - Check Cashers and Sellers Act
- WAC 208-630 - Regulation of Check Cashers and Sellers
- RCW 63.29 - Uniform Unclaimed Property Act
Federal Laws, Rules, & Regulations
Links to federal laws, rules, and regulations.
- Truth in Lending Act (TILA) - Regulation Z
- Equal Credit Opportunity Act (ECOA) - Regulation B
- Fair Credit Reporting Act (FCRA) (PDF)*
- Gramm-Leach-Bliley Act (GLBA)
- Fair Debt Collection Practices Act
- 32 CFR part 232 - Department of Defense regulations regarding limitations on terms of consumer credit extended to service members and dependents
- Money Service Business (MSB) Registration Requirements
- Anti-Money Laundering (AML) Program Requirements for MSBs
- 31 CFR 103 - Financial Recordkeeping and Reporting of Currency and Foreign Transactions
Contact Us
Monday - Friday (8am - 5 pm PST)
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Examination And Compliance
Alex Ketter Financial Examiner Supervisor 360-725-9660 alex.ketter@dfi.wa.gov |
Licensing
Ariana Wood (360) 664-7887 ariana.wood@dfi.wa.gov |
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Consumer Services
(360) 902-8703 1-877 RING DFI (746-4334) Fax: (360) 664-2258 dcs@dfi.wa.gov |
Mailing Address
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For U.S. Postal Service:
Department of Financial Institutions Division of Consumer Services PO Box 41200 Olympia WA 98504-1200 |
For Overnight Delivery:
Department of Financial Institutions Division of Consumer Services 150 Israel Rd SW Tumwater WA 98501 |
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