Washington State Department of Financial Institutions

Banks Online Complaint Form

Before you begin, please review instructions on how to file a complaint with the Division of Banks.

To file a bank complaint, please provide:

CAUTION: All information you provide will be disclosed to the bank listed below. If your complaint involves a bank that is not regulated by the Division of Banks, then the matter will be forwarded to the appropriate governmental regulatory agency.

* Denotes a required field

Public Records Disclosure Act

The Washington Public Records Act (PRA), RCW 42.56, may require disclosure of a complaint after a file is closed. If you choose, you may keep your identifying information exempt from disclosure under the PRA by checking this box. Please note that this exemption does not necessarily restrict the release of your identifying information pursuant to a court order, subpoena, or during litigation.

Your Information

* Name
* Mailing Address
Address Continued
* City
* State
* Zip Code
* Phone Number
Fax Number
Email Address

Bank Information

* Name of Bank
Who You Contacted


* Briefly describe the problem or complaint in the box provided below.


By filling in my name and the date below, I declare, under penalty of perjury under the laws of the State of Washington that the information contained in this complaint is true and accurate and the information may be used to further investigate the complaint.

* Name:
* Date: