Washington State Department of Financial Institutions

Consumer Alert:
Action Payday

May also be doing business as Action PDL Services, LLC

Unlicensed Payday Loans

Updated: August 26, 2013

The Washington State Department of Financial Institutions (DFI) received reports alleging the company was withdrawing excessive fees, sending unsolicited loan applications, and refusing to provide the company’s location. It was also reported that this company had obtained consumers’ personal information without knowledge or consent.

Action Payday is not licensed by DFI, or registered to do business in Washington by either the Department of Revenue or the Secretary of State.

Action Payday has been associated with the following address, website, email, and telephone number: Hunkins Waterfront Plaza, Main Street, Suite 556, Charlestown, Nevis, West Indies; www.actionpayday.com; customerservice@actionpayday.com; and 855-228-4660.

Washington residents are advised that state law provides in RCW 31.45.105(1)(d) and (3) that a small loan made by an unlicensed entity to a person physically located in Washington through use of the internet, facsimile, telephone, kiosk, or other means is uncollectible and unenforceable in Washington.

Verify Licenses

DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the “Verify a License” feature on DFI’s website at www.dfi.wa.gov.

Payday Loan Debt Collection Laws

Collection activities are subject to the federal Fair Debt Collection Practices Act. Therefore, if you have questions regarding debt collection laws please contact the Federal Trade Commission at 1-877-FTC HELP, or online at www.ftc.gov.

Report Fraud

Washington State residents, if you are suspicious of unlicensed activity by a payday lender please contact the Washington State Department of Financial Institutions at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.

If you live in another state, find your state regulator.

If you feel you have been the victim of a loan scam please contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357) or online at www.ftc.gov; or contact the Consumer Financial Protection Bureau (855) 411-CFPB or online at www.consumerfinance.gov. Because the scammers have access to bank account information and social security numbers, victims should consider themselves victims of identity theft and take appropriate precautions. The Federal Trade Commission has information for victims of identity theft available online at www.ftc.gov.

If you feel you have been the victim of a loan scam involving the Internet please contact the Internet Crime Complaint Center online at www.ic3.gov.

If you feel you have been the victim of a loan scam and are concerned about your personal financial information, contact your banking institution, and the three major credit bureaus.

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