Washington State Department of Financial Institutions

Consumer Alert:
Fidelity National Legal Services

Possible Payday Loan Collection Scam

September 01, 2011

The Washington State Department of Financial Institutions (DFI) has received complaints from Washington consumers relating to loan modification services and alleged that they contacted Fidelity National Legal Services and paid this business to perform loan modification services; however, services were not provided, the fee was not refunded, and the consumer’s inquiries were ignored.

Fidelity National Legal Services is not licensed by DFI, or registered to do business in Washington by either the Department of Revenue or the Washington Secretary of State.

Fidelity National Legal Services has been associated with an address location of 8333 Foothill Blvd, Rancho Cucamonga, CA 91730. DFI's research indicates that the original company may no longer be active; however, Consumers are cautioned that these types of operations are often closed under one name and re-opened using a different company name.

DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the “Verify a License” feature on the DFI’s website at www.dfi.wa.gov/cs/list/htm.

Report Fraud

If you are suspicious of unlicensed activity by a mortgage broker or loan originator, please contact DFI at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.

If you feel you have been the victim of a loan scam, please contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357), or online at www.ftc.gov.

If you feel you have been the victim of a loan scam involving the Internet, please contact the Internet Crime Complaint Center at www.ic3.gov.

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