Washington State Department of Financial Institutions

Consumer Alert:
Instant Cash USA

Also Doing Business As:

Threatening Collection Calls and Unlicensed Business Activity

April 19, 2011

The Washington State Department of Financial Institutions is warning consumers to verify the license of any lending professional they are considering doing business with. You can verify a license online at www.dfi.wa.gov.

Instant Cash USA, also known as www.instantcashusa.com, provides short-term loans (“payday loans”) to consumers via the internet. Instant Cash USA lends money short-term to consumers who pay back the loans by authorizing repayment from their checking accounts on specific dates, typically on the next payday.

Star Cash Processing may make debits from consumers’ bank accounts for a longer time and for larger amounts than necessary to repay the loan.

Consumers have reported receiving threatening collection calls related to their business interactions with Instant Cash USA.

Neither Instant Cash USA nor its website, www.instantcashusa.com is licensed by the Washington State Department of Financial Institutions. The company is not registered to do business in Washington by either the Department of Revenue or the Washington Secretary of State.

It appears that the company may a subdivision of the Miami Tribe of Oklahoma, a federally-recognized Indian Tribe. As a result, Instant Cash USA may not be subject to the Department of Financial Institutions' jurisdiction.

If you have a complaint involving Instant Cash USA, you will need to deal directly with the company to resolve any disputes.

The Department of Financial Institutions strongly recommends consumers only deal with those payday loan companies that are properly licensed. You can verify a license online at www.dfi.wa.gov.

How To Report Threatening Phone Calls

Matters involving threatening collection calls should also be reported to federal law enforcement authorities. You may contact the Federal Bureau of Investigation online: www.fbi.gov or by telephone: (202) 324-3000. We also suggest contacting the Federal Trade Commission online: www.ftc.gov or toll free: 1-877-FTC-HELP (1-877-382-4357). Complainants have also had some success contacting their local telephone carrier’s nuisance department to stop calls.

If the caller has indicated they may know private information not provided by you, such as your Social Security number, other account numbers, or contact information for work or other associates, you should take steps to protect yourself against identity theft. There is information on the FTC website about steps to take to protect yourself from identity theft, and what to do to protect yourself in the event you are a victim of identity theft.

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