Washington State Department of Financial Institutions

Consumer Alert:
Mod Help USA

Also known as:

Loan Modification Scam

August 10, 2011

The Washington Department of Financial Institutions (DFI) received a complaint from a Washington consumer indicating she contacted Mod Help USA to obtain loan modification services. The consumer alleged that a telephone interview was conducted and that payment was made for services. However, after the initial contact and payment was provided no loan modification services were provided. Additionally, the consumer’s attempts to contact Mod Help USA were unsuccessful.

Mod Help USA has been associated with an address location of 635 East 1st Street, Suite 247, Tustin, California, 92780. The Department’s research indicates that the original company may no longer be active; however, Consumers are cautioned that these types of operations are often closed under one name and re-opened using a different company name.

Mod Help USA is not registered with the Washington State Department of Revenue, the Office of the Secretary of State to do business in Washington, or at the Department of Licensing Master Business Division.

Report Fraud

If you feel you have been victimized by these individuals, and you reside in Washington State, you may file a complaint with the Washington State Department of Financial Institutions by contacting the Consumer Services Division at 360-902-8703, or by filing a complaint. Blank complaint forms are available at www.dfi.wa.gov/cs/complaint.htm.

You may also wish to contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357), or online at www.ftc.gov.

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