Consumer Assistance & Outreach
Below you will find information about consumer assistance and outreach available from the Washington State Department of Financial Institutions.
Consumer Assistance
If you need to verify a company or individual is licensed with DFI, or need to file a complaint, DFI is here to help.
- Verify a License with DFI (Find a Company/Licensee)
- Financial Scam and Fraud Alerts
- File a Complaint
- Contact DFI
Financial Literacy & Consumer Education
DFI is committed to working with our partners to provide educational opportunities for Washington’s youth and adults.
- Consumer Education & Information (Credit, Foreclosure, Payday Loans, and more.)
- Financial Education Programs & Campaigns
Free Publications
DFI offers a number of financial education publications to consumers free of charge.
- Right on the Money - Financial Know-How for College Students
- Guide to Home Loans (Interactive CD-ROM and Booklet)
- Investor Education Booklets
- Complete List of Publications...
Request Public Records
- Banks Public Disclosure Request Form (PDF)*
- Consumer Services Public Records Request Form (PDF)*
- Credit Unions Public Disclosure Request Form (PDF) *
- Securities Public Document Request Form (PDF)*
Contact Us
Our business hours are 8 a.m. to 5 p.m., Monday through Friday.
Phone: 360 902-8700
Toll Free: 1-877-RING DFI (746-4334)
For hearing impaired visitors, our TDD phone number is 360-664-8126.
* This document is a PDF file, and you will need Adobe Acrobat Reader to view it. If you don't already have Acrobat Reader installed on your computer, you may download it for free from Adobe.
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