Washington State Department of Financial Institutions

Contact Your Lender

Below you will find the contact information for several lenders. Before you contact your lender we recommend that you review our what to do if you are facing foreclosure webpage.

Lender Not Listed?
Your lender may not be listed here. If your lender is not listed below we recommend that you search the phone book or the internet for their contact information.

Not Sure Who Your Lender Is?
If you don't know who your lender is check your monthly mortgage billing statement or payment coupon book. Their name should be listed.

Loan Servicers
It is also important to note that your mortgage may be serviced by a loan servicer different from your lender. Check your monthly mortgage billing statement or payment coupon book.


Contact Information For Lenders - Partial List (Listed Alphabetically)

ABN AMRO Mortgage Group
(800) 783-8900 (ask for loan resolution department)
9 a.m.-6 p.m. CST, Monday-Friday

Accredited Home Lenders
(877) 273-4599
9 a.m.-5 p.m. PST, Monday-Friday
http://www.accredhome.com

Ameriquest Mortgage
(800) 211-6926
8 a.m.-5 p.m. PST, Monday-Friday
http://www.ameriquestmortgage.com

Aurora Loan Services
800-550-0508
http://www.alservices.com

Avelo Mortgage LLC
(866) 992-8356
8 a.m.-6 p.m. CST

Bank of America
(800) 846-2222
Home Equity or Line of Credit: (800) 451-6362
http://www.bankofamerica.com

BB&T Mortgage
(800) 827-3722
8:30 a.m.-5:15 p.m. EST, Monday-Thursday
8:30 a.m.-6 p.m. EST, Friday
http://www.bbt.com

Central Pacific Bank
(800) 342-8422

Charter One Bank
(800) 234-6002
9 a.m.-5 p.m. EST, Monday-Friday
http://www.charteronebank.com/pf/mortgages

Chase Home Finance
(858) 605-2181 (delinquency customer service)
http://www.chase.com

Chevy Chase Bank
(800) 933-9100
8:30 a.m.-4:30 p.m. EST, Monday-Friday
http://www.chevychasebank.com/htm/mortgages.html

CitiMortgage - Prime Loans
(800) 695-0384
7 a.m.-4 p.m. CST, Monday-Friday

CitiMortgage - Subprime Loans
(800) 422-1498
7 a.m.-4 p.m. CST, Monday-Friday
http://www.citimortgage.com

Countrywide Home Loans
(877) 744-7691
8 a.m.-9 p.m. CST, Monday-Thursday
http://www.countrywide.com

Downey Financial Corp.
(800) 824-6902, ext. 6696
8:30 a.m.-4:30 p.m. PST, Monday-Friday
http://www.downeysavings.com/hl

EMC Mortgage Corp.
(888) 577-4011
7 a.m.-7 p.m. Monday-Friday
http://www.emcmortgagecorp.com

Equity One
(866) 361-3460
http://www.equityone.com

EverBank
(800) 669-9721
8 a.m.-5 p.m. EST, Monday-Friday
http://www.everbank.com

First Horizon Home Loans
(800) 816-7796
http://www.firsthorizon.com/loans.home.cfm

Flagstar Bank
(800) 968-7700, ext. 9780
8:30 a.m.-5 p.m. EST
http://www.flagstar.com/lending/mortgage

Fremont Investment & Loan
(866) 484-0291
6 a.m.-6 p.m. PST, Monday-Friday
http://www.1800fremont.com

GMAC Mortgage
(800) 850-4622
9 a.m.-11 p.m. CST
http://www.gmacmortgage.com

Home Loan Services
(800) 622-5035
8 a.m.-7 p.m. EST, Monday-Thursday
8 a.m.-5 p.m. EST, Friday

Homecomings Financial
(800) 850-4622
7 a.m.-6 p.m. CST, Monday-Friday
http://www.homecomings.com

HomeEq Mortgage Servicing
(866) 822-1471
6 a.m.-2:30 p.m. PST, Monday-Friday
http://www.homeq.com

HSBC Mortgage Services
(800) 365-6730
8 a.m.-10 p.m. CST, Monday-Thursday
http://www.hsbcmortgageservices.com

Indymac Bank
(877) 736-5556
7 a.m.-7 p.m. CST, Monday-Friday
http://www.indymachls.com/loanworks

Litton Loan Servicing
(800) 999-8501
9 a.m.-6 p.m. CST, Monday-Friday
http://www.littonloan.com

National City Home Loan Services
(800) 367-9305
8 a.m.-5 p.m. EST, Monday-Friday
http://www.nationalcity.com

National City Mortgage
(800) 367-9305, ext. 57066
8 a.m.-4 p.m. EST
http://www.nationalcitymortgage.com

Nationstar Mortgage
(888) 480-2432
8 a.m.-8 p.m., CST, Monday-Friday
http://www.nationstarmtg.com

Nationwide Advantage Mortgage Company
(800) 356-3442, ext. 6002
http://www.nationwide.com

NovaStar Financial
(888) 289-1231
http://www.novastarmortgage.com

Ocwen Financial Corp.
(877) 596-8580
http://www.ocwen.com

Option One Mortgage
(800) 648-9605, ext. 48826
8 a.m.-9 p.m. PST, Monday-Friday
http://www.oomc.com

PHH Mortgage
For borrowers facing possible delinquency: (800) 330-0423 8:30 a.m.-8:30 p.m. EST, Monday-Thursday
For borrowers in the foreclosure process: (800) 750-2518; 8:30 a.m.-5 p.m. EST, Monday-Friday
http://www.phhmortgage.com

Saxon Mortgage Services Inc.
(Previously Meritech Mortgage Services and CRAM Mortgage Services)
(888) 325-3502
http://www.saxononline.com

Select Portfolio Servicing
(888) 818-6032
7 a.m.-8 p.m. Monday-Thursday
http://www.spservicing.com

SunTrust Mortgage Inc.
(800) 443-1032
8 a.m.-5 p.m. EST, Monday-Friday
http://www.suntrustmortgage.com

U.S. Bank Home Mortgage
(877) 334-0453
7 a.m.-5 p.m. CST
http://www.usbank.com

Wachovia Corporation
(866) 642-9405
8 a.m.-8:30 p.m. EST
http://www.wachovia.com

Washington Mutual
(866) 500-8507
8 a.m.-7 p.m. CST
http://www.wamuhomeloans.com

Wells Fargo
(888) 231-0757
6 a.m.-6:30 p.m., Monday-Friday
http://www.wellsfargo.com

Wilshire Credit Corp
(888) 952-7339
7 a.m.-4 p.m. PST, Monday-Friday

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