Washington State Department of Financial Institutions

Contact Your Lender

Below you will find the contact information for several lenders. Before you contact your lender we recommend that you review our what to do if you are facing foreclosure webpage.

Lender Not Listed?
Your lender may not be listed here. If your lender is not listed below we recommend that you search the phone book or the internet for their contact information.

Not Sure Who Your Lender Is?
If you don't know who your lender is check your monthly mortgage billing statement or payment coupon book. Their name should be listed.

Loan Servicers
It is also important to note that your mortgage may be serviced by a loan servicer different from your lender. Check your monthly mortgage billing statement or payment coupon book.


Contact Information For Lenders - Partial List (Listed Alphabetically)

ABN AMRO Mortgage Group
(800) 783-8900 (ask for loan resolution department)

Accredited Home Lenders
(877) 273-4599 
http://www.accredhome.com

Ameriquest Mortgage
(800) 211-6926 
http://www.ameriquestmortgage.com

Aurora Loan Services
800-550-0508
http://www.alservices.com

Avelo Mortgage LLC
(866) 992-8356

Bank of America
(800) 846-2222
Home Equity or Line of Credit: (800) 451-6362
http://www.bankofamerica.com

BB&T Mortgage
(800) 827-3722
http://www.bbt.com

Central Pacific Bank
(800) 342-8422

Charter One Bank
(800) 234-6002
http://www.charteronebank.com/pf/mortgages

Chase Home Finance
(858) 605-2181 (delinquency customer service)
http://www.chase.com

Chevy Chase Bank
(800) 933-9100
http://www.chevychasebank.com/htm/mortgages.html

CitiMortgage - Prime Loans
(800) 695-0384

CitiMortgage - Subprime Loans
(800) 422-1498
http://www.citimortgage.com

Countrywide Home Loans
(877) 744-7691
http://www.countrywide.com

EMC Mortgage Corp.
(888) 577-4011
http://www.emcmortgagecorp.com

Equity One
(866) 361-3460
http://www.equityone.com

EverBank
(800) 669-9721 
http://www.everbank.com

First Horizon Home Loans
(800) 816-7796
http://www.firsthorizon.com

Flagstar Bank
(800) 968-7700, ext. 9780
http://www.flagstar.com/lending/mortgage

Fremont Investment & Loan
(866) 484-0291
http://www.1800fremont.com

GMAC Mortgage
(800) 850-4622
http://www.gmacmortgage.com

Home Loan Services
(800) 622-5035

Homecomings Financial
(800) 850-4622 
http://www.homecomings.com

HomeEq Mortgage Servicing
(866) 822-1471 
http://www.homeq.com

HSBC Mortgage Services
(800) 365-6730
http://www.hsbcmortgageservices.com

Indymac Bank
(877) 736-5556
https://www.indymacmortgageservices.com/IndyMac/

National City Home Loan Services
(800) 367-9305 
http://www.nationalcity.com

National City Mortgage
(800) 367-9305, ext. 57066
http://www.pncmortgage.com/

Nationstar Mortgage
(888) 480-2432
http://www.nationstarmtg.com

Nationwide Advantage Mortgage Company
(800) 356-3442, ext. 6002
http://www.nationwide.com

NovaStar Financial
(888) 289-1231
http://www.novastarmortgage.com

Ocwen Financial Corp.
(877) 596-8580
http://www.ocwen.com

Option One Mortgage
(800) 648-9605, ext. 48826

PHH Mortgage
For borrowers facing possible delinquency: (800) 330-0423
For borrowers in the foreclosure process: (800) 750-2518518
http://www.phhmortgage.com

Saxon Mortgage Services Inc.
(Previously Meritech Mortgage Services and CRAM Mortgage Services)
(888) 325-3502
http://www.saxononline.com

Select Portfolio Servicing
(888) 818-6032
http://www.spservicing.com

SunTrust Mortgage Inc.
(800) 443-1032
http://www.suntrustmortgage.com

U.S. Bank Home Mortgage
(877) 334-0453
http://www.usbank.com

Wachovia Corporation
(866) 642-9405
http://www.wachovia.com

Washington Mutual
http://www.chase.com

Wells Fargo
(888) 231-0757
http://www.wellsfargo.com

Wilshire Credit Corp
(888) 952-7339

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