Consumer Compliance Exam Manual

Last Updated
1. Pre-Exam Notifications & Document Requests
  1. Compliance Exam Letter - Notification
  2. Document Request - SCRA
  3. Document Request - Deposit
  4. Document Request - Lending
  5. Document Request - Management System
12/31/2013
2. Compliance Exam Rating System and Definitions 12/31/2013
3. Compliance Management Review
  1. Compliance Management - Objective
  2. Compliance Management - Procedures
12/31/2013
4. Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)
  1. UDAAP Overview
  2. UDAAP Procedures
12/31/2013
5. Home Mortgage Disclosures Act (HMDA)
  1. HMDA Overview
  2. HMDA Procedures
12/31/2013
6. Truth in Lending Act (TILA)
  1. TILA Overview
  2. TILA Procedures
12/31/2013
7. Real Estate Settlement Procedures Act (RESPA)
  1. RESPA Overview
  2. RESPA Procedures
  3. RESPA Questionnaire
12/31/2013
8. Home Owners Protection Act (HOPA)
  1. HOPA Overview
  2. HOPA Procedures
12/31/2013
9. Fair Housing Act (FHA)
  1. FHA Overview
  2. FHA Procedures
12/31/2013
10. Secure and Fair Enforcement for Mortgage Licensing (SAFE Act)
  1. SAFE Act Overview
  2. SAFE Act Procedures
12/31/2013
11. Fair Credit Reporting Act (FCRA)
  1. FCRA Overview
  2. FCRA Procedures
12/31/2013
12. Fair Debt Collection Practices Act (FDCPA)
  1. FDCPA Overview
  2. FDCPA Procedures
12/31/2013
13. Flood Disaster Protection Act (FDPA)
  1. FDPA Overview
  2. FDPA Procedures
  3. FDPA Questionnaire
12/31/2013
14. Service Members Civil Relief Act (SCRA)
  1. SCRA Overview
  2. SCRA Procedures
  3. SCRA Questionnaire
  4. SCRA Questionnaire - Limits on Terms of Credit Extended to Military
12/31/2013
15. Bank Secrecy Act (BSA)
  1. BSA Overview and Procedures
12/31/2013