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Enforcement Actions

See enforcement actions taken by the Division of Consumer Services.

Message from Charlie Clark

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As I have spoken about in prior newsletters, cyber crime impacts not only consumer data but your business bottom line as well. Unfortunately, the most recent large data breach at Equifax resulting in the theft of millions of records of consumer data may even have affected you personally. As the large breach continues to unfold the full impact on Equifax and consumers remains to be seen.

In an effort to keep encouraging you to review your information security program and make changes where necessary, we want you to be aware of a free online webinar on Tuesday, October 10, 2017...

Message from Charlie Clark


Examinations Update

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Important Reminders for Licensees: Per RCW 19.255 Washington residents must be “immediately” notified of a data breach involving their Personally Identifying Information (PII). (An absolute limit of within 45 days of discovering the breach is allowed, but sooner than 45 days is clearly encouraged to limit consumer harm.)

Per RCW 61.24.174, from April 14, 2011, to July 1, 2016, and RCW 61.24.173 from July 1, 2016, through present (RCW 61.24 covers Deeds of Trust), the Washington State Department of Commerce (DOC) and the state treasurer maintain a Foreclosure Fairness Account...

Examinations Update


Veritec On-Demand Training for Payday Lenders

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A licensed payday lender has the responsibility for the actions of any employee or person who engages in business on the licensee’s behalf. WAC 208-690-740 requires that licensees ensure that employees have sufficient understanding of the law and rules to ensure compliance.

The Department would like to bring attention to the fact that Veritec offers training modules that outline all requirements of a payday lender licensed in the State of Washington.

Veritec On-Demand Training for Payday Lenders


Rulemaking Update

Washington Capitol Building

Uniform Money Services Act: DFI has filed a CR-101 to propose amendments to the rules. The rule amendment proposals will implement changes to the law and provide guidance to the industry.

Consumer Loan Act: DFI adopted the proposed amendments to the rules on capital requirements for licensees under the Consumer Loan Act servicing residential mortgage loans.

Rulemaking Update